Case Studies

Legacy lease clauses can quietly cost landlords more than they realise

Most landlords do not loose sleep over a lease that was signed years ago.

  • The tenant is in place.
  • The rent is coming in.
  • The asset looks stable.

And that is exactly why legacy lease risk is so dangerous.

Because the real damage is often not loud. It is quiet.

  • It sits in outdated wording.
  • In vague obligations.
  • In rights that were never properly protected.
  • In costs that slowly shift back onto the owner.

By 2026, many landlords are dealing with a harsher operating environment: rent review settings matter more, outgoings recovery needs to be tighter and insurance alignment cannot be treated as an afterthought. In Queensland, outgoings were involved in 22% of QSBC mediations in the 2024-2025 financial year, which shows how often lease cost recovery becomes a live issue.

That is why a proactive lease review matters. Not because it is a legal exercise. Because it is a financial one.

Make-good clauses are where expensive surprises often begin.

Few lease issues create more friction at the end of a term than make-good.

The Queensland Small Business Commissioner notes that disputes frequently arise because make-good clauses are vague or ambiguous, because there is little evidence of the premises’ starting condition, or because the parties disagree about the required standard of the works. QSBC also notes that the return of the tenant’s bond is almost always affected by a make-good dispute.

That matters for one simple reason:

If the clause is unclear, the landlord may end up arguing over works that should have been obvious from day one.

And when that happens, money disappears fast.

  • Delays
  • Vacancy downtime
  • Refurbishment costs
  • Bond disputes
  • Legal spend

In Queensland, the default position under the Property Law Act 2023 includes standard lease terms requiring the tenant to return the premises in the same or better condition as at the start of the lease, subject to limits such as reasonable wear and tear and certain insured risks. But the parties can contract out of those standard terms, which means the actual lease wording is critical. For retail shop, a clause requiring refurbishment or refit is void unless the lease includes general details of the nature, extent and timing of that requirement.

That is why landlords should never assume their make-good protection is “probably fine.”

Probably fine is how expensive handback disputes start.

Rent review clauses do not just move rent. They shape long-term returns.

A rent review clause can look harmless when a lease is signed.

Years later, it can be one of the most important financial clauses in the entire document.

In Queensland, lease rent review mechanisms vary, and the QSBC notes that commercial retail leases commonly include annual increases and market reviews. The same guidance also makes clear that under the Retail Shop Leases Act 1994 (Qld), ratchet clauses and dual-method rent reviews are prohibited.

That means the structure needs thought.

Fixed annual increases offer predictability.

CPI=linked reviews can better preserve purchasing power when inflation is elevated.

Market review can help reset rent to market, but they also bring valuation and dispute risk if poorly framed.

There is no one universal answer for every asset.

But there is one universal mistake:

Leaving an old rent review mechanism in place without asking whether it still serves the landlord’s strategy.

Because if the clause underperforms, the asset underperforms with it.

Quietly.

Year after Year.

Flexibility clauses matter more when strategy changes

A lease should not only work for today’s use of the asset.

It should also leave room for tomorrows decisions.

That is why demolition, redevelopment and relocation rights matter.

When a landlord wants to reposition an asset, consolidate space, improve a tenancy mix or respond to a different highest-and-best-use opportunity, inflexible lease drafting can become a handbrake. Market commentary continues to point to brownfield and urban infill opportunities as part of the current property strategy, particularly in land-constrained sectors.

The commercial lesson is simple.

If the lease does not preserve flexibility, the landlord can end up owning an asset they control less than they thought.

And that can delay strategy, reduce optionality and push value-creating further down the road.

Insurance and outgoings wording can quietly erode net income

This is one of the most under parts of lease drafting.

Owners often focus on headline rent.

But net income is not protected by headline rent alone.

It is protected by what can actually be recovered, how cleanly it can be recovered, and whether the lease wording matches the insurance and operating cost reality of the building.

QSBC guidance highlights outgoings as a significant area of dispute and Marsh’s Australia propertyinsurance market reporting notes that pricing rose in 2024, with inflation also affecting premiums.

That combination matters.

Because when premiums rise and lease wording is inconsistent, imprecise or outdated, the owner can start absorbing costs they expected to recover.

Not because the asset stopped performing.

Because the paperwork stopped protecting it.

This is particularly important in multi-tenanted assets, where recovery methodologies need to be accurate, consistent and workable in practice.

The real issue is not legal wording. It is financial leakage.

That is the part many landlords miss.

A lease is not just a legal document sitting in a drawer.

It is a financial control document.

It decides:

  • What gets recovered
  • What gets reviewed
  • What gets reinstated
  • What rights can be exercised
  • What risks remain with the landlord
  • And what flexibility survives over time

When those clauses are weak, outdated or unclear, the landlord often pays in ways that do not show up immediately.

  • They pay through missed recovery.
  • Through reduced flexibility.
  • Through preventable friction.
  • Through net income that should have been stronger.

What prudent landlords should review now

A worthwhile lease review is not about rewriting everything.

It is about pressure-testing the clauses most likely to affect value.

That usually means reviewing:

  • Make-good and reinstatement wording
  • Rent review mechanisms
  • Demolition, redevelopment and relocation rights
  • Insurance obligations and alignment
  • Outgoings recoverability and methodology
  • Option and notice provisions where relevant

In Queensland, even apparently straightforward issues such as options, outgoings and make-good have specific statutory and practical implications, which is why landlords should review the actual wording rather than rely on assumptions.

In a market performance is shaped by details, legacy leases can become a source of silent loss.

Not because the asset is bad.

Not because the tenant is bad.

Because the lease no longer matches the commercial reality around it.

That is why reviewing key clauses now can do far more than tidy up documentation.

  • It can protect net income.
  • Reduce avoidable disputes.
  • Preserve flexibility.
  • And make the asset more resilient over time.

Because when a lease is well built, it does more than record a deal.

It protects the landlord’s future.

Chat with RWC CSR

Prepared by Annabelle Weir, Head of Commercial Property Management, Ray White Commercial CSR

Last Updated: April 2026

Disclaimer:

The information contained in this article is provided for general information purposes only and is not intended to constitute legal, financial or other professional advice. Whilst every effort has been made to ensure the content is accurate and current at the time of publication, no warranty is given as to its accuracy, completeness or suitability.

This article does not take into account your particular objectives, circumstances or needs. You should not act or refrain from acting on the basis of any content without obtaining independent, tailored advice from a qualified professional. To the maximum extent permitted by law, Ray White Commercial CSR and its officers, employees and agents disclaim all liability for any loss, damage or liability arising from reliance on, or use of, this article or its contents.

0
Up to Date

Latest Case Studies

  • AI Is Reshaping Industrial Property in Australia

    AI and automation are changing industrial property demand, values and investors must be on the look out for future-ready assets. Most investors are still buying industrial property based on what worked over the last decade. But the reality is – the rules are changing. And if you’re not paying attention to what’s driving that change, you … […]

    Read Full Study

  • Missed Rent Reviews Cost Landlords Money Without Them Knowing

    One of the costliest failures in commercial property management is often the one landlords do not see: missed rent reviews. There is no urgent phone call. No dramatic complaint. No obvious red flag. Just income quietly left on the table year after year. In a recent 90-day audit after taking over management of a large … […]

    Read Full Study